Refund Policy

At 99 Lunch Box, all payments made for buffet bookings, lunch box orders, à la carte orders and other services are non-refundable. Once an order or booking has been confirmed and payment has been received, the amount will not be refunded.

Customers are requested to carefully check their selected date, time, meal option and order details before completing the payment. We are unable to provide refunds for cancellations, non-attendance, unused bookings or orders that are not collected within the applicable time.

In exceptional circumstances where a refund is required due to an error or issue from our side, the matter may be reviewed by the management of 99 Lunch Box. Any decision regarding such cases will be at the sole discretion of the management.

For any questions regarding a payment or booking, please contact us using the contact details provided on our website.