Privacy Policy

At 99 Lunch Box, a canteen and dining facility located within the premises of Indian Institute of Legal Studies at Dagapur, Matigara, Siliguri and operated by Windamere Hotel, we respect your privacy and are committed to protecting the personal information you provide while using our website and services.

When you create an account, place an order or make a booking, we may collect information such as your name, mobile number, email address, booking details, order information and payment-related information. This information is used to process your orders and bookings, provide our services, communicate with you and maintain your account.

Payment transactions may be processed through third-party payment service providers. We do not intentionally store your complete card, UPI or other sensitive payment credentials on our servers. Payment information is handled by the respective payment service provider according to its own privacy and security policies.

We use reasonable measures to protect the information available to us from unauthorized access, alteration, disclosure or misuse. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Your personal information is used only for legitimate business and service-related purposes. We do not sell or knowingly rent your personal information to third parties. Information may be shared with service providers or authorities where necessary to provide our services, process payments, comply with legal requirements or protect our rights and users.

Our website may use cookies or similar technologies to maintain login sessions, remember preferences and improve the functionality of the website. You may manage cookies through your browser settings, although disabling certain cookies may affect some website features.

By using the 99 Lunch Box website, you agree to the collection and use of information as described in this Privacy Policy. This policy may be updated from time to time to reflect changes in our services or legal requirements. For any privacy-related questions, please contact 99 Lunch Box using the contact details provided on our website.